Contact Spectrum Customer Service: Phone Number and Business Hours
Spectrum is a major internet, TV, and phone service provider in the United States, serving millions of customers nationwide. In addition, Spectrum also offers mobile services through Spectrum Mobile.
Like with any service provider, there may be times when you need to contact Spectrum customer service for help with billing questions, technical support, or general account inquiries.
We’ve all been in situations where we need quick support, and it can be stressful when you don’t know who to call. That’s why it’s important to know Spectrum’s official customer service numbers and hours of operation so you can get assistance right away.
Whether you’re having internet connectivity issues, questions about your bill, or need help with your Spectrum Mobile plan, contacting customer service is the best way to resolve your concerns.
In this post, we’ll provide you with the Spectrum customer service phone numbers, hours, and the different ways you can contact Spectrum for support.
What is Spectrum customer service phone number?
For general support with Spectrum Internet, TV, or Home Phone services, the main Spectrum customer service number is: (833) 267-6094.
For Spectrum Mobile-related questions, the number is: (833) 224-6603.
To set up new Spectrum services (Internet, TV, or Home Phone), call (855) 860-9068. Service setup agents are available Monday–Sunday from 7 AM to 2 AM ET.
Make sure to have your account details ready when calling so that the representative can assist you more quickly.
What are Spectrum customer service hours?
Spectrum customer service has flexible hours, depending on the type of support you need:
- Internet, TV, and Home Phone Support: Call (833) 267-6094 — available 24/7 on the website.
- Spectrum Mobile Support: Call (833) 224-6603 — available daily (hours may vary by department).
- New Services Setup (Internet, TV, Home Phone): Call (855) 860-9068 — available Monday–Sunday, 7 AM–2 AM ET.
For specialists to call you back, requests can be made during business hours, Monday – Friday, 8 AM – 11 PM ET. Note that these business hours may be subject to change, especially during holidays or other events.
Does Spectrum have 24/7 customer service?
Yes. Spectrum provides 24/7 technical support and online assistance for Internet, TV, and Home Phone customers.
This means you can get help with connectivity issues, outages, or account access at any time of the day or night.
However, if you want to set up new Spectrum services (like getting a new internet plan, TV package, or home phone), you’ll need to call (855) 860-9068 during operating hours: Monday–Sunday, 7 AM–2 AM ET.
Other ways to contact Spectrum support
Apart from calling, there are other ways you can reach Spectrum customer support:
- Live Chat: Available on the Spectrum Contact page.
- Visit a Store: Find a Spectrum store near you to talk directly with a specialist.
- Online Support: Use the Spectrum.net website for help articles, troubleshooting guides, and account management.
- My Spectrum App
Summary
To contact Spectrum customer service, call (833) 267-6094 for Internet, TV, and Home Phone support (available 24/7), (833) 224-6603 for Spectrum Mobile, or (855) 860-9068 to set up new services (available daily 7 AM–2 AM ET).
For additional options, use the Spectrum live chat or visit a Spectrum store near you.