Contact Verizon Customer Service: Phone Number and Business Hours
Verizon is one of the largest telecommunications companies in the United States, offering wireless, internet, TV, and phone services to millions of customers nationwide.
Like any major provider, there may be times when you need to contact Verizon customer service for help with issues such as billing questions, technical support, or managing your Verizon account and services.
We’ve all experienced the frustration of needing help quickly. That’s why it’s essential to know the correct Verizon customer service phone number and business hours so you can get assistance right away.
Whether you’re dealing with an internet outage, a billing concern, or need help with your Verizon Fios or wireless account, contacting Verizon customer service directly is the fastest way to resolve your issue.
In this post, we’ll provide you with the Verizon customer service phone numbers, support hours, and the different ways you can get in touch with Verizon for assistance.
What is Verizon customer service phone number?
The main Verizon customer service phone number for wireless support is: 1-800-922-0204. You can use this number for billing, technical support, and general inquiries related to your Verizon Wireless account.
If you’re calling from a Verizon Wireless phone, you can also dial *611 to connect directly to customer service.
What are Verizon customer service hours?
Verizon customer service hours vary depending on the service you’re using. Below is a breakdown of support numbers and hours for each Verizon service:
Wireless (General Support)
- Phone Number: 800-922-0204
- Hours: Monday–Saturday, 8 AM–7 PM (local time) | Sunday, 8 AM–5 PM (local time)
5G Home Internet
- Phone Number: 800-837-4966
- Hours: Monday–Saturday, 8 AM–7 PM (local time) | Sunday, 8 AM–5 PM (local time)
4G LTE Home Internet
- Phone Number: 800-922-0204
- Hours: Monday–Friday, 8 AM–7 PM ET | Saturday, 9 AM–5 PM ET | Closed on Sunday
Fios Internet & TV
- Phone Number: 800-922-0204
- Hours: Monday–Friday, 8 AM–7 PM ET | Saturday, 9 AM–5 PM ET | Closed on Sunday
Verizon Business Customer Support
If you’re a Verizon Business customer, you’ll need to contact the right number based on your service. Here are the official Verizon Business customer support numbers and hours:
- My Business Wireline (Fios Internet & TV): 800-837-4966 (Mon–Fri 8:30 AM–6 PM EST)
- Repairs & Login Support: 800-837-4966 (Daily 24/7)
- My Business Wireless: 800-922-0204 (Mon–Fri 8 AM–8 PM EST, Sat 8 AM–5 PM EST)
- Verizon Enterprise Center (U.S. & Canada): 800-569-8799 (Mon–Fri 9 AM–6 PM EST)
- Public Sector Support:
- Federal: 877-297-7816
- State & Local Government (Wireline): 855-343-7283
- Wireless, Education & Public Safety: 844-825-8389
For full details and more contact options, visit the Verizon Business Support page.
Is Verizon customer service available 24 hours?
Some Verizon services do provide 24/7 support, such as repairs and login support for Business Wireline customers.
However, for most residential services like wireless, Fios, 5G Home, and LTE Home, support is only available during the stated business hours.
If you need help outside of customer service hours, you can use the following alternatives:
- Online chat on the Verizon support website
- The My Verizon app
- Verizon community forums
- Social media support on Twitter and Facebook
Summary
To contact Verizon customer service, call 800-922-0204 for general support, or use the specific numbers provided for 5G Home, 4G LTE Home, Fios, or Business services.
Wireless support is available Monday–Saturday from 8 AM to 7 PM (local time) and Sunday from 8 AM to 5 PM (local time).
Business services have different hours depending on the department, so check the official Verizon Support page for the most up-to-date information.